SAP Knowledge Base Article - Preview

2882207 - Error- "Incorrect Count Of Node FILE_CONTENT: 0; Must Be Exactly 1"

Symptom

On editing a ticket say changing the ticket status or sending an interaction email, the following standard error is triggered,"Incorrect count of node FILE_CONTENT: 0; must be exactly 1."


Read more...

Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Incorrect count of node FILE_CONTENT: 0; must be exactly 1, attachmentincorrect count of node file_content: 0;,attachment file,ticket , KBA , LOD-CRM-SRP , Service Request Processing , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.