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2882762 - Disruption, Degradation and Outage Information for SAP Datasphere

Symptom

SAP Datasphere tenant is down/unavailable, not reachable or not accessible. 

SAP Datasphere's services are not reachable or working properly.

Some examples:

  • Error message "Sorry, the storage data couldn't be loaded" when opening "Space Management"
  • We've encountered an unexpected issue
  • It looks like you haven't been assigned to any spaces
  • Service Unavailable: No server is available to handle request or the application is temporarily down for maintenance. Excuse us for the inconvenience
  • Session Ended
  • You have been logged out from another tab. Log on to start a new session or close this tab
  • 404 Not Found: Requested route ('<Datasphere Tenant URL>') does not exist


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Environment

SAP Datasphere

Product

SAP Datasphere all versions

Keywords

Tenant down, responding, available, unavailable, service, disruption, event, not, reachable, Sorry, the storage data couldn't be loaded, the storage data could not be loaded, unplanned, affected entity, Sorry, something went wrong when trying to retrieve your spaces, The run-time database isn’t available and certain features are disabled. If the connection isn’t automatically restored , KBA , DS-SM , Space Management , DS-DI-CON , Connections , DS-MD , Modeling (Data Builder) , Problem

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