SAP Knowledge Base Article - Public

2882874 - Header for SF Disappearing when Accessing Benefit Overview in People Profile


When you go to a users profile, and then into benefits overview, then go into claim overview, and then click back on your browser and you will observe the logo has disappeared on the header and the text is scrambled.


"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“


 Employee Central - Global Benefits

Reproducing the Issue

1. go to user charles richardson

2. Go to his benefits section

3. Click on go to benefits

4. Click on claims history

5. Once page loaded, click back on browser and then observe the header of SF


Currently a defect and engineering are working for a solution on this.


 Engineering are preparing a fix for the next release. We will update this KBA once we know more on the fix date.


BEN-4725, Header Benefit Overview, People Profile , KBA , LOD-SF-EC-GBF , Global Benefits , Problem


SAP SuccessFactors HXM Core 1911