SAP Knowledge Base Article - Public

2882966 - Error: "Survey can't be removed. Save Failed"

Symptom

System throws the error message "Survey can't be removed, Save failed" while deleting completed survey in opportunity.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Opportunities view.
  3. Open any opportunity.
  4. Go to Survey tab.
  5. Click delete icon of completed survey.

System throws the error message: "Survey can't be removed, Save failed."

Cause

Completed surveya cannot be deleted from opportunities. This is also true in other objects.

Resolution

It is an expected system behavior.

Keywords

Survey, Delete, Opportunity , KBA , survey , opportunity , delete , LOD-CRM-OPP , Opportunity Management , LOD-LE-SUR-DEF , Survey definition = design time , Known Error

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions