SAP Knowledge Base Article - Public

2883177 - It is Not Possible to Adapt the Build Facet in a Campaign - "Please use HTML5 UI to work with this tab!"

Symptom

 It is not possible to edit the Build facet in Campaigns via Adaptation.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales and Campaigns work centre.
  2. Go to the Campaigns view.
  3. Open any campaign.
  4. Click the user icon -> select 'Start Adaptation'.
  5. Navigate to the campaigns' Build facet. 

While a link asks you to "Please use HTML5 UI to work with this tab!"

Cause

We do not support extending fields into Campaign --> Build facet.

Resolution

Should your business require such an option, we would therefore like to kindly ask you to post this new request on our influence page: click the user icon at the top of the screen and choose 'Share Your Ideas' / https://influence.sap.com/SAPCloudforCustomer .

Please note that it is not possible for our Support Team to provide you additional information regarding the availability of this feature in a future release.

Keywords

Build, Adapt, Master Layout , KBA , LOD-CRM-MKT-CAM , Campaigns , Product Enhancement

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions