Symptom
- In general Customers, Vendors and Business Partners share the same address data.
- However there are cases in which the customer and vendor have different address data , ie. Email address and Telephone numbers.
- In such an instance, when syncing the information from Customer to Business Partner the address data of the customer is shared with the business partner and thus becomes the default address.
- When the Vendor address is then synced (in this case a different email address to that of the customer) the default email address of the Business Partner is overwritten , and the Vendor email address details then replace this as the defualt email address.
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Environment
- SAP S/4HANA
Product
SAP S/4HANA all versions
Keywords
BP , customer , vendor , email address , default address , Business Partner , telephone , fax , default , communication, address overview, Other email addresses", differenet , overwritten , deleted , replaced , changed , updated , Supplier , contact information , address, contact , KBA , BC-SRV-ADR , Address Management / Business Address Services , Problem
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