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2883812 - Fiori Launchpad Designer: Incorrect tile count - Error, Internal Server Error in OData response - CSOL-conflict on any edits or changes

Symptom

  • In SAP Fiori Launchpad Designer, there seems to be some discrepancy on the Catalog search panel returned wherein the Catalog returned shows a different count number than the actual number of tiles
    • Example:
      1. User types a search for Catalog = ZX_  <-- Where X could be any character
      2. The Catalog search returns a list of catalogs that starts with ZX_ in the list
        •  The results could be:

          ~~~~~~~Returned results~~~~~~~~
          ZA_123   2  (<--this number is the returned number of tile count in the catalog)
          ZB_ABC   5 (<--this number is the returned number of tile count in the catalog)
          ZC_XYZ   7 (<--this number is the returned number of tile count in the catalog)
          ~~~~~~~~~end~~~~~~~~~~~~~~
        • In the above returned, the count of the actual tile in the catalog is wrong (For this example: Let us say the actual tile count for ZA_123 is actually 5 not 2)
  • When the user/designer tries changing or tries to attempt to edit the Fiori Launchpad, the following error shows up:

    ~~~~~~~~~~~Error~~~~~~~~~~~~~~~~

    Error (500, Internal Server Error) in OData response for
    PUT "/sasp/opu/odata/UI2/PAGE_BUILDER_CONF/Pages("ZX_123)": HTTP request failed
    Details: Exception..
    ..
    ..
    .. CSOL-conflict v..
    ~~~~~~~~~~end~~~~~~~~~~~~~~~~~~
  • When the designer/user tries to delete tiles, the count goes negative
  • When the designer/user tries to add tiles and an error or exception occurs
    • Example error:
      ~~~~~~~~~~start here~~~~~~~~
      Error (500, Internal Server Error) in OData response for
      PUT "/sasp/opu/odata/UI2/PAGE_BUILDER_CONF/PageChipInstances":HTTP request failed
      Details: Exception..
      ..
      .. CSOL-conflict v...
      ~~~~~~~~~~end here~~~~~~~~~
  • Using Fiori Launchpad checks tool - it shows 5 tiles


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Environment

  • SAP Fiori for ERP
  • SAP Fiori for CRM

Product

SAP Fiori 1.0 for SAP ERP ; SAP Fiori 2.0 for SAP CRM

Keywords

"Cannot edit in Fiori Launchpad Designer","Any edits in FLPD causes error","FLP CSOL","Error 500 Fiori Launchpad Designer edits","Fiori Launchpad incorrect tile count","Wrong tile count for number of tiles in FLPD" , KBA , SV-SMG-CM , Change Request Management , CA-FE-FLP-DT , Please use CA-FLP-FE-DT or CA-FLP-ABA-DT , Problem

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