SAP Knowledge Base Article - Public

2883848 - Removing a Participant from a Mentoring Program is not Possible.

Symptom

  • Is it possible for a mentor or mentee to remove themselves from any mentoring program? 
  • Is it possible for an admin to remove any mentors or mentees from these mentoring programs?

**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental**

Environment

  • SAP Success Factors Mentoring
  • SAP Success Factors Career Development Planning

Cause

This is the expected system behavior as per its current design.

Resolution

Open Enrollment and Unsupervised Mentoring Programs: 

It is not possible for anybody to remove themselves from a mentoring program, this includes mentors, mentees, and admins The only method would be to cancel the mentoring relationship and no longer actively participate. However if there is an individual who cannot fulfill the mentoring relationship commitment, their status would need to set as Unavailable to avoid participation.

To set status as Unavailable as a Mentor/Mentee

  1. Development
  2. Mentoring
  3. Select Program
  4. Set Status to Unavailable:

Mentoring availability.jpg

Supervised Programs:

Mentoring administrators and program owners can add or remove mentors and mentees in Admin Center  Manage Mentoring Programs after a supervised program is launched and initial mentors and mentees are matched.

This enhancement is from a Customer Influence Idea. It provides customers with greater flexibility in managing supervised mentoring programs.

To remove a Mentor/Mentee as an Admin

  1. Manage Mentoring Progam
  2. Select a Supervised Program
  3. Go to Mentors/Mentees
  4. Select the delete option

supervised_test.png

Keywords

CDP, MEN, Delete, User, SF, Success, Factors, Relationship, Remove, End, Program, Coach, Supervised, Open, CDP-20328 , KBA , LOD-SF-MEN-ACC , SuccessFactors Mentoring Accessibility , How To

Product

SAP SuccessFactors HCM suite all versions ; SAP SuccessFactors Succession & Development all versions