Symptom
Users could not be added in Assigned To in Interview Scheduling.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
1. Go to Recruiting -> Interview Scheduling Tab
2. Choose one requisition and click on Interviews
3. On the Assigned To columns, click the number and add a User
For ex: We will be adding user "Aanya Singh" to Assigned To
4. Once clicked, the user will not be Saved.
Expected behavior should be:
Once you searched for the User, this will be automatically added to Assigned To.
Cause
There is a new feature after b1911 and this is the Autocomplete Search for People Search which affected the User search save in the UI.
Autocomplete Search for People Search - The search widget is enhanced to provide autocomplete with additional employment information. The autocomplete search provides search suggestions, and the advanced people search lets you view multiple employments information for a user by name or user ID. The search results are Role-Based Permissions to provide information on a need-to-know basis.
Resolution
This is a known issue that the fix will be deployed in b2005.
As for the workaround to avoid this kind of scenario, kindly enable the "Disable Universal Person Auto-Complete Search" in Provisioning.
Please raise an case and Product Support team will gladly help you on this request.
See Also
2864102 - Autocomplete Search for People Search on b1911
2857042 - 1911 - Q4 Recruiting Release information FAQ
Keywords
Assigned To, Autocomplete Search, Interview Scheduling, RCM-72422 , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem