SAP Knowledge Base Article - Preview

2884311 - "Error while downloading SAP Note 1539124" on SAP Configuration Check - SAP ASE for Business Suite

Symptom

  • When the "SAP Configuration Check" in the DBA Cockpit is selected it fails with a "Error while downloading SAP Note 1539124". The error detail contains the following text:

Exception CX_DBA_NOTE_DOWNLOAD in class CL_DBA_NOTE_DOWNLOAD method DOWNLOAD_SAP_NOTE_INTERNAL line 73 
Kernel Error ID: 
WP ID: 0 
WP PID: 20680 
Application Server: <APP NAME> 
SYSID: 
SY-SUBRC: 1011 
SY-TABIX: 0 
Message: System failure 
Message: Error while downloading SAP Note 1539124

  • The problem persists even after applying fixes outlined in the following KBA's / Notes (which are necessary):

    • SAP Note 2740667 - RFC connection SAPOSS to SAP Service & Support backbone will change (latest) in January 2020
    • SAP Note 2857949 - Download of SAP Note without persisting it (for DBA Cockpit)
    • KBA 2874259 - First Aid Kit for Problems Related to SAP's Support Backbone Switch-Over Starting on 8 January 2020


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite
  • SAP Netweaver (All versions)

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP NetWeaver all versions

Keywords

backbone, DBACockpit, DBA Cockpit, snote, ABAP, 1539124, CL_DBA_NOTE_DOWNLOAD
, KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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