Symptom
- When the "SAP Configuration Check" in the DBA Cockpit is selected it fails with a "Error while downloading SAP Note 1539124". The error detail contains the following text:
Exception CX_DBA_NOTE_DOWNLOAD in class CL_DBA_NOTE_DOWNLOAD method DOWNLOAD_SAP_NOTE_INTERNAL line 73
Kernel Error ID:
WP ID: 0
WP PID: 20680
Application Server: <APP NAME>
SYSID:
SY-SUBRC: 1011
SY-TABIX: 0
Message: System failure
Message: Error while downloading SAP Note 1539124
- The problem persists even after applying fixes outlined in the following KBA's / Notes (which are necessary):
- SAP Note 2740667 - RFC connection SAPOSS to SAP Service & Support backbone will change (latest) in January 2020
- SAP Note 2857949 - Download of SAP Note without persisting it (for DBA Cockpit)
- KBA 2874259 - First Aid Kit for Problems Related to SAP's Support Backbone Switch-Over Starting on 8 January 2020
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
- SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite
- SAP Netweaver (All versions)
Product
Keywords
backbone, DBACockpit, DBA Cockpit, snote, ABAP, 1539124, CL_DBA_NOTE_DOWNLOAD
, KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem
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