2884311 - "Error while downloading SAP Note 1539124" on SAP Configuration Check - SAP ASE for Business Suite

• When the "SAP Configuration Check" in the DBA Cockpit is selected it fails with a "Error while downloading SAP Note 1539124". The error detail contains the following text:

Exception CX_DBA_NOTE_DOWNLOAD in class CL_DBA_NOTE_DOWNLOAD method DOWNLOAD_SAP_NOTE_INTERNAL line 73 
Kernel Error ID: 
WP ID: 0 
WP PID: 20680 
Application Server: <APP NAME> 
SYSID: 
SY-SUBRC: 1011 
SY-TABIX: 0 
Message: System failure 
Message: Error while downloading SAP Note 1539124

• The problem persists even after applying fixes outlined in the following KBA's / Notes (which are necessary):
  
  
• SAP Note 2740667 - RFC connection SAPOSS to SAP Service & Support backbone will change (latest) in January 2020
• SAP Note 2857949 - Download of SAP Note without persisting it (for DBA Cockpit)
• KBA 2874259 - First Aid Kit for Problems Related to SAP's Support Backbone Switch-Over Starting on 8 January 2020

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
• SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite
• SAP Netweaver (All versions)

backbone, DBACockpit, DBA Cockpit, snote, ABAP, 1539124, CL_DBA_NOTE_DOWNLOAD
, KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem