2884631 - SAP Marketing - Fax number not displayed in the Contact Profile

Symptom

A contact's Fax number is not displayed in the Contact Profile - Personal Data tab.

fax no not displayed.jpg

In the Inspect Contact app shows that the contact has a Fax number available.

inspect contact.jpg

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Marketing Cloud Edition
SAP Marketing On-Premise from Release 1709 SP01

Product

SAP Hybris Marketing 1709 ; SAP Marketing 1809 ; SAP Marketing 1909 ; SAP Marketing 2020 ; SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions

Keywords

Contacts, Contact Profile, Personal Data, Communication, Email, Mobile, Phone, Fax Kontakte, Kontaktprofil, Persönliche Daten, Kommunikation, E-Mail, Telefon Profil du contact, Données personnelles, Communication, Téléphone portable, Téléphone, Télécopie , KBA , CEC-MKT-DM-CON-FAC , Contact/Account Factsheet , CEC-MKT-DM-IC , Interaction Contact , CEC-MKT-DM-CON , Contact / Account UIs , How To

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