SAP Knowledge Base Article - Public

2884698 - Is it Possible to Customize the Overall Form Rating in the Objective-Competency Summary Section? - Performance Management


  • Is it possible to customize the Overall Form Rating labels in the Objective-Competency Summary section?
  • How do we change the label for OCOC Rating?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Performance Management

Reproducing the Issue

In the Objective-Competency Summary section, the Overall Form Rating and the Calculated Form Rating labels are displayed by default:

overall rating labels.png


NOTE for Customers: Please engage with an SAP Partner for this type of configuration change.

For the list of supported configuration changes by SAP Cloud Product Support, please refer to this article 2250186 - SCR Form: XML Software Change Requests for PM Templates and Performance Processes.

NOTE for Partners:

  • The Overall Form Rating labels for the Objective-Competency Summary section can only be customized in the Form Template XML.
  • The following elements can be used to update the Overall Form Rating labels and Calculated Form Rating labels in the Objective-Competency Summary section.

In the Form Template XML, navigate to the objcomp-summary-sect and add the following elements:

  • comp-summary-rating-label
  • comp-cal-summary-rating-label
  • obj-summary-rating-label
  • obj-cal-summary-rating-label


custom rating xml.png

In the newly launched form, the customized labels are now visible:

Overall Ratings customized.png

OCOC Rating Label

The OCOC Rating label in the Objective Competency Summary section can be also changed via the template xml by adding the following sample configuration:

<scale-adjusted-matrix enable="false" show-value="true"> (setting enable=”false” if not using adjusted scale)
<rating-label><![CDATA[Overall Performance Rating(OCOC):]]></rating-label> (this one changes the OCOC Rating label)
<default-rating><![CDATA[Please select a rating...]]></default-rating> 

Alternatively, the Manage Languages feature in Admin Center can also be used to change the OCOC Rating label. Just please note that the changes will apply to all templates.

See Also

Objective-Competency Summary Section: Elements


PM, Performance, Review, Form, Admin Center, Rating, Label, OCOC, Objective, Competency, Summary, Section, Change, Remove, Customize, obj-summary-rating-label, comp-summary-rating-label, ococ rating label , KBA , LOD-SF-PM-SCR , Software Changes, Services, Provisioning etc. , LOD-SF-MTR , 360 Multi Rater , How To


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