SAP Knowledge Base Article - Preview

2884731 - Twitter Message Length In Tickets

Symptom

In tickets, incoming Twitter message displays 140 characters only. If message is longer, the outstanding content is shown as a hyperlink.


Read more...

Environment

SAP Service Cloud

Product

SAP CX SERVICE ML all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions ; SAP Service Cloud all versions

Keywords

Twitter, API, characters, message, limit, length, tweet, hyperlink, 140, social media, ticket , KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-SC-SM , Social Media , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.