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2884756 - Pension Benefits - Statutory feature is not working during Enrollment - Employee Central

Symptom

  • Maintained Contribution Amount or Contribution rule to set the Contribution Amount for Employee/Employer Contribution Detail.
  • Getting an application error "As of {Date}, your eligible employer contribution is {Value}. Please ensure you enter "Employer Contribution Percentage" within the range of "Employer Statutory Minimum Percentage" and "Employer Defined Contribution Percentage" when saving Pension Enrollment,
  • Despite of having Employee Statutory Amount within the Minimum/Maximun defined in Benefit Pension Statutory Lookup Object. System still respecting the value that maintained on the Contribution amount from Business Rule/Benefit

     Statutory Amount.jpg

 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


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Environment

SuccessFactors Employee Central - Global Benefits (Pension/Retirement Savings Plan)

Product

SAP SuccessFactors HXM Core 1911

Keywords

Benefit, Pension/Retirement Savings Plan, Pension, Retirement Savings Plan, Statutory, Statutory Lookup, Employer Contribution Percentage, Employer Statutory Minimum Percentage, Employer Defined Contribution Percentage , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

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