Symptom
- Maintained Contribution Amount or Contribution rule to set the Contribution Amount for Employee/Employer Contribution Detail.
- Getting an application error "As of {Date}, your eligible employer contribution is {Value}. Please ensure you enter "Employer Contribution Percentage" within the range of "Employer Statutory Minimum Percentage" and "Employer Defined Contribution Percentage" when saving Pension Enrollment,
- Despite of having Employee Statutory Amount within the Minimum/Maximun defined in Benefit Pension Statutory Lookup Object. System still respecting the value that maintained on the Contribution amount from Business Rule/Benefit
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SuccessFactors Employee Central - Global Benefits (Pension/Retirement Savings Plan)
Reproducing the Issue
- Go to profile of any User who's eligible for Pension/Retirement Savings Plan Benefit Type.
- Enroll that specific Benefit and fill-up necessary information
- On Employer/Employee Contribution amount/percentage, provide atleast higher that the value that defined on Business Rule.
- Click on save and below application error will pop-out.
Cause
This pop-out is expected base on the amount/percentage that maintained on the Employer/Employee Contribution Eligibility rule/Field in Benefit Configuration.
Resolution
Statutory is just a guidelines indicates the minimum amount/percentage that an employer and employee is supposed to contribute as per country's or location's government rules/law that fetches this value from the Statutory Minimum Lookup object Statutory Minimum Lookup Object
The max and min amounts are maintained in statutory object, so that the rule's value should be between the min and max range.
statutory provides guidelines on what values are allowed, but it does not say what should be the exact. Value and amount is still vary on Employee and employer contribution rules or maintained on Benefit configuration.
See Also
2818756 - Unable to Select a Benefit Pension Statutory Lookup when Creating a Pension
2267054 - EC Benefits - Pension plan enrollment - Setting Percentage Contribution Range
2725013 - How to import Benefit Enrollment – Pensions?
Keywords
Benefit, Pension/Retirement Savings Plan, Pension, Retirement Savings Plan, Statutory, Statutory Lookup, Employer Contribution Percentage, Employer Statutory Minimum Percentage, Employer Defined Contribution Percentage , KBA , LOD-SF-EC-GBF , Global Benefits , Problem