SAP Knowledge Base Article - Public

2884845 - Live Profile Export jobs - Employee Profile

Symptom

This article explains the behavior of the Live Profile Export job in Provisioning.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors People Profile

Reproducing the Issue

Post B2305 : Cust can create a scheduled job request, for supported job types, on the Job Scheduler tab in Scheduled Job Manager. 

Important: Not all job types are available in Scheduled Job Manager. To view a list of job types that support the creation of job requests, go to Job Scheduler  Create Job Request and open the Job Type menu. If the job type you're looking for isn't listed, please contact Product Support.

  • This action is supported in Scheduled Job Manager, for the selected job type.
  • You have the following permissions:
    • Admin Center Permissions  Monitor Scheduled Jobs
    • Admin Center Permissions  Manage Scheduled Jobs

See: 2906009 - Scheduled Job Manager

URL: https://me.sap.com/notes/2906009

UI Via  : Create a scheduled job request, for supported job types, on the Job Scheduler tab in Scheduled Job Manager. chapter :Creating a Scheduled Job Request in Admin Center

Before B2305: As a customer, you do not have access to Provisioning. To set this job up please contact your implementation partner. If you are no longer working with one, reach out to SAP Product Support.

  1. In Provisioning, search for Manage Scheduled Jobs
  2. Click on "Create New Job"
  3. Set the Job Type "Live Profile Export"
  4. Set Job Parameters as:
  • Personal / Background / Trend Information
  • Set up the 'Locale'
  • Select the 'Character Encoding'
  • Select if you want to 'Export Extended Data Only' or 'Export Extended Data with User Attributes" (which contains additional data for users that makes the file more readable, but is applicable only for Trend Information)
  • Select if you want to unzip the export file if it is zipped.

LiveProfileExport.jpg

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Guide:Scheduled Job Manager                                                                                                                                                   

    Chapter: Creating a Scheduled Job Request in Admin Center

Cause

  • 2218874 - Upload of attachments to Employee Profile - SAP Employee Profile
  • 2906009 - Scheduled Job Manager
  • 2913574 - b2005 - HRIS Sync Job in Scheduled Job Manager tool
  • 2320572 - Platform - Job scheduler tips & tricks from Support for Partners and Consultants

Resolution

Personal Information:

  • If you put .zip in the File Name and you select Unzip export file if it is zipped, the export file will ALWAYS be zipped. So regardless of the selection, File Name format will always override.
  • Recommended to use .csv or .zip if you want the file to be zipped.
    • If you use .zip, the name in the File Name field will be used but the file inside will be named PersonalInfoData_[Company ID].csv.
  • We recommend that you use the SF hosted server (SFTP) for better performance.

Background Information:

  • If you put .zip in the File Name and you select Unzip export file if it is zipped, the export file will ALWAYS be zipped. So regardless of the selection, File Name format will always override.
  • Recommended to use .csv or .zip if you want the file to be zipped.
    • If you use .zip, the name in the File Name field will be used but the file inside will be named [Company ID]BackgroundData_[Company ID].csv.
  • We recommend that you use the SF hosted server (SFTP) for better performance.

Background Information (Include Attachment):

  • Because of large data volume, currently we don't support file encryption when exporting background information with attachments. Please select None in File Encryption if you’re allowed to access the unencrypted files.
  • If you want to encrypt the export files for background information, uncheck the "Include Attachment" option.
  • Because of large data volume, the export file will be zipped even if you choose the Unzip export file if it is zipped checkbox.
  • Regardless of the File Name and extension, the export file will always be named [Company ID]_BackgroundDataWithAttachments[File Number].zip.
  • We recommend that you use the SF hosted server (SFTP) for better performance.

Trend Information:

  • If you put .zip in the File Name and you select Unzip export file if it is zipped, the export file will ALWAYS be zipped. So regardless of the selection, File Name format will always override.
  • Recommended to use .csv or .zip if you want the file to be zipped.
    • If you use .zip, the name in the File Name field will be used but the file inside will be named TrendData_[Company ID].csv.
  • We recommend that you use the SF hosted server (SFTP) for better performance.

See Also

  • 2218874 - Upload of attachments to Employee Profile - SAP Employee Profile
  • 3044333 - Error when importing data from zip via Live Profile Import job
  • 2087993 - SFTP: Automating Data Imports & Exports via a Scheduler in SuccessFactors 

Keywords

Live Profile Export, Attachment Export, Background Export, Trend Export, Personal Export, Background Information, Trend Information, Personal Information, zip file, Provisioning, Attachment Portlet, Attachment, File, backend job, Live Profile Import , KBA , LOD-SF-EP-JOB , Scheduled jobs , LOD-SF-EC-ADM , Admin Tools (EC Core only) , How To

Product

SAP SuccessFactors HXM Suite all versions