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SAP Knowledge Base Article - PreviewSymptom
You notices that the Completion Due field in the Ticket list is red and would like to understand what are the reasons for that.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
SLA; Red; Color; Ticket; Service Level ; Completion Due ; Service , KBA , LOD-CRM-SRP , Service Request Processing , How To
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