2885267 - Ratings not updated in reports for launched forms - Adhoc/Table/Dashboard Reporting

• The rating labels have been changed in Performance Rating Scale but the launched forms are still showing the previous rating values
• Adhoc/Table/Dashboard/Tiles report is still showing up the previous rating labels for launched forms
• New Performance forms (launched after changing the ratings) are displaying the right labels

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SAP SuccessFactors HXM Suite

1. Go to Rating Scales
2. Change the label of one rating
3. e.g. change the label of the Score 5 from "Extraordinary" to "5 - Extraordinary"
   
   
4. Launch a new Performance form for an user
5. Finish the form with the rating 5
6. Run an Adhoc report of Performance Management domain
7. Check that all the forms launched prior to changing the rating scale are still showing the previous label i.g. Extraordinary
8. Only the new form is showing the updated label i.g. 5 - Extraordinary
   

• Changes in Rating Scales will work only for new forms (launched after the change)
• Launched forms will still use the previous configuration of the ratings
• As Adhoc/Table/Dashboard/Detailed Reporting (Live Data reports) pulls the information from the forms, the modified ratings will display only for new forms as well

This is an expected behavior in Performance forms and in reports.

rating labels changed change Performance Scale live launched forms form Adhoc Table report , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , How To