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SAP Knowledge Base Article - PublicSymptom
You notice that it is not possible to recall an e-mail sent to an employee in within the SAP Cloud for Customer system.
Environment
SAP Cloud for Customer
Cause
The recall functionality is currently not present in the SAP Cloud for Customer system.
Resolution
If the feature/functionality is needed as a matter of urgency, please refer to KBA 3475641 - Functionality Currently not Available.
Keywords
E-mail, E-mail Channel, B2B, B2C, Employee Support, Integration, Service, C4C, Cloud for Customer, Recall, , KBA , LOD-CRM-SC-EML , Email , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
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