SAP Knowledge Base Article - Preview

2885353 - "An unexpected error occurred, please contact your administrator" when using Live Universe Connect (LUC) with SAML SSO Authentication method in SAP Analytics Cloud

Symptom

It is heavily recommended to upgrade to LUC 3.x for Full Support and for a much simpler deployment process.

The following error occurs using Live Universe Connect (LUC) with SAML SSO Authentication method in SAP Analytics Cloud:

  • An unexpected error occurred, please contact your administrator
  • We couldn't connet to your system


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Environment

  • SAP Analytics Cloud (Enterprise) 2020
  • Live Universe Connection (LUC) to BI Platform 2.x or 3.x

Product

SAP Analytics Cloud 1.0

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC , KBA , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , Problem

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