Symptom
After a tenant copy, extension field column names are not correctly represented in a Data Workbench import template in the target system. The template in the target system is different to the one in the source system.
Environment
SAP Cloud for Customer
Reproducing the Issue
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Open the target system
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Go to Data Workbench
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Go to the Import view
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Search for the related Object
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Select and Download the CSV Template
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Open the zip file and open the FieldDef file for the related Object
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Find Header, Property and/or UI Field Name different to those in the source system template
Cause
After a tenant copy, the UI text keys for the extension fields in the related OData service need to be updated in the target system
Resolution
In such a case, open an SAP case and request to update the UI text keys in the backend. In this case, confirm that a tenant copy happened from the production tenant and that the contents were not only transferred.
Provide the permission to perform an update of the UI text keys. SAP Product Support will then solve the issue by running a report in the backend.
Keywords
UI text keys, update, incorrect, wrong, wrongly, OData service, updated, update, system, test, different, differently, shown, visible, correct, tenant , KBA , LOD-CRM-INT-API , OData API (C4C Only) , Problem