SAP Knowledge Base Article - Public

2885842 - System Crash When Issuing Bill of Exchange Receivable

Symptom

You have created a Bill of Exchange Receivable with Acceptance or a Bill of Exchange Receivable without Acceptance, however the system crashes when trying to Issue the documents.

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to Payment Management work center.
  2. Go to Payment Monitor view.
  3. Find the related Bill of Exchange.
  4. Click Actions -> Issue.

System crashes.

Cause

One of the causes for this case is that the form template selection rule is missing for Bill of Exchange Receivable with or without Acceptance.

Resolution

You need to maintain the form template selection rules as follows:

  1. Go to Application and User Management work center.
  2. Go to Form Template Selection view.
  3. Show Rules for Bill of Exchange Receivable.
  4. Maintain the rules as follows:
  • Form template Bill of Exchange Receivable Advice to be maintained for Payment Form Bill of Exchange Receivable Without Acceptance.
  • Form template Bill of Exchange Receivable Acceptance to be maintained for Payment Form Bill of Exchange Receivable with Acceptance.

After maintaining the above rules, may issue the related bills of exchange.

Keywords

Bill of Exchange Receivable with Acceptance, Bill of Exchange Receivable Without Acceptance, BoE, bill of exchange. , KBA , AP-PAY-GLO , Cross-Country Extensions , How To

Product

SAP Business ByDesign all versions