SAP Knowledge Base Article - Public

2885859 - Reset User Account and Reset User Password Labels Missing


  • Reset User Account and Password Screen Labels are not showing up correctly
  • Field names and labels under Reset User Account and Reset User Passwords are missing


SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Navigate to Reset User Accounts or Reset User Passwords.
  2. Labels: first name, last name, and other fields are missing.


The missing fields are not enabled or the specific translation for these fields is not declared on the Succession Data Model.


Please raise an case with Customer Support to check and edit the Succession Data Model or instruct your Implementation Partner to update the missing fields as mentioned above. Provide written approval for the changes and confirm company ID if an case is to be raised.


reset user account label missing, reset user password label missing, reset user account fields missing, reset user password fields missing , KBA , LOD-SF-PLT-DMC , Data Model Changes , Problem


SAP SuccessFactors HXM Suite all versions