Symptom
This article explains how the Employee Transfer Notification works when a Manager transfer is triggered in the system.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
In 'E-mail Notification Template Settings', enable the Employee Transfer Notification:
Trigger a Manager Transfer for an Employee, where the Automatic Document Transfer settings are enabled in the form templates.
Resolution
- The Employee Transfer Notification will be sent when the documents related to the employee are transferred to the new manager.
- This email is not a batched notification - it will be sent at the time the Manager transfer occurs.
- The Employee Transfer Notification will be sent only when 'Automatic insertion of new manager as next document recipient if not already ' is enabled.
Recipients of this notification:
- Form Subject (Employee)
- New Manager
- Old Manager
Supported tokens:
- [[XFER_TO_NAME]] - New Manager
- [[XFER_FROM_NAME]] - Old Manager
- [[EMP_NAME]] - Form Subject (Employee)
- [[DOC_LIST]] - List of forms transferred
- [[SIGNATURE]] - Email Signature
Example of received notification:
Keywords
PM, performance, review, form, email, e-mail, notification, employee transfer notification, template, setting, old manager, new manager, form subject, employee, recipient, supervisor, recipient , KBA , notification , LOD-SF-PM-EML , Emails and Notifications , LOD-SF-MTR , 360 Multi Rater , How To