Symptom
You performed a search in the Outlook Client-Side Add-In which resulted in a given number of documents being displayed in multiple pages.
When you perform a sorting per column (e.g. Sales Orders ID) it sorts only the documents that are listed on the displayed page, ignoring documents in subsequent pages.
Environment
SAP Cloud For Customer
Cause
Sorting is restricted per page for 100 records at a time.
Resolution
This is how the sorting works for the Outlook Client-Side Add-in.
If you need this functionality to work differently you may contact your implementation manager to help with such request or approach directly the SAP Cloud Service Center.
You can find more details about the services offered by Cloud Service Center . You can contact Cloud Service Center as follows:
- If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder
- If you are a customer: please use the little blue box “Contact Us” shown on the very right hand side of SAP Application Development site , choose “Contact Us”, choose “Services”, choose “SAP Custom Development” and complete the page.
Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.
An alternative option may be to check the SAP Customer Influencer Site to submit an idea.
Keywords
Sort; Column; Objects; Outlook; Addon; Add-on; Add-In; Client; Groupware; , KBA , LOD-CRM-GW-OUT , Outlook , How To