2886309 - Sorting In Outlook Client Side Add-In Only Works Per Page

You performed a search in the Outlook Client-Side Add-In which resulted in a given number of documents being displayed in multiple pages.

When you perform a sorting per column (e.g. Sales Orders ID) it sorts only the documents that are listed on the displayed page, ignoring documents in subsequent pages.

SAP Cloud For Customer

Sorting is restricted per page for 100 records at a time.

This is how the sorting works for the Outlook Client-Side Add-in.

If the feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.

An alternative option may be to check the corresponding SAP Customer Influence Site to submit an idea:

• SAP Sales Cloud
• SAP Service Cloud

Sort; Column; Objects; Outlook; Addon; Add-on; Add-In; Client; Groupware; , KBA , LOD-CRM-GW-OUT , Outlook , How To

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions