2886381 - Permanent Purge error "The import file contains invalid ID's"

• User is trying to perform Permanent purge and uses the template file with "Assignment ID" as identifier (in the title column)
• Validation error shows "The import file contains invalid IDs"
• Purge email says "No users or user records were purged from the application because the job failed. The job failed due to: The userId list provided is not correct."

SAP SuccessFactors HXM Suite

1. Navigate to Data Retention Management > select Permanent Purge
2. Choose file
3. Validation error shows "The import file contains invalid ID's"
4. Ignore error and submit
5. Go to Monitor Jobs
6. Job execution is successful
7. However, user receives email saying "No users or user records were purged from the application because the job failed. The job failed due to: The userId list provided is not correct."

There is a defect when using "Assignment ID" as the identifier/title column for User Permanent Purge file

As a workaround, you may change the "Assignment ID" title to "User ID" as the identifier in the file then proceed with permanent purge.

2392076 - User Permanent Purge feature

2158399 - Unable to import user - Platform

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