SAP Knowledge Base Article - Public

2886461 - Content Zip File is not auto-unzipping when uploaded directly via FTP client

Symptom

When uploading a zip file to the FTP server, the file is not auto-unzipping.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

Upload zip file directly to iContent via FTP client, and the file stays zipped in FTP server.

Cause

The "Auto Extract Membership" has not been enabled at (EFT) server level.

Resolution

Please engage SAP Support with the LOD-SF-LMS-SER component and the SAP Operations team will enable the server setting.

See Also

2568384 - How to mass upload content files to iContent and create entities- Learning

Keywords

SAP; SuccessFactors, Learning; LMS; iContent; FTP; zip file; unzip; auto extract membership , KBA , LOD-SF-LMS-PCM , iContent , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors Learning all versions