2886861 - How to Abort or Change a Tenant Request triggered from Service Control Center Work Center

This KBA explains how to abort or change a request that is already triggered from Service Control Center work center.

You triggered a tenant request by mistake from Service Control Center and search for edit date/time or even abort the tenant request, however button is not available.

This is an expected behavior.

Currently this funcionality is not available in the tenant, this is being evaluated to be deployed in the next releases.

As resolution, you need to open an incident "High" priority to component SRD-CC-CI-CCS. The responsible team will take the necessary actions on your behalf.

Change, Service Request, Abort, Tenant Request, Tenant Termination. , KBA , SRD-CC-CI-CCS , ByD Service Control Center , LOD-CRM-ADM , Administration UI , How To

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