SAP Knowledge Base Article - Preview

2887033 - Unable to Update The Subscription of a Service Agent via OData Console

Symptom

You try to update the subscription of a service agent in a POST Call for the EmployeeUserSubscriptionAssignmentCollection via C4C OData Console.

After entering ParentObjectID, UserTypeCode and UserSubscriptionTypeCode and executing it, the first error occurs.

First error: The server has not found any resource matching the Data Services Request URI.

When executing it again, the second error occurs.

Second error: Combination of User Type XXX and Subscription Type YYY already exists (where XXX is the UserType and YYY is the SubscriptionType).


Read more...

Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions

Keywords

assign subscription, service agent, business user, OData, , KBA , AP-RC-ODF , OData framework (C4C Only) , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.