Symptom
- While performing an upgrade using the Software Update Manager (SUM) an error occurs in phase PREP_INSTALL/SUBMOD_PREP_INSTALL/INITSHD
- The error message displayed in the SUM GUI is similar to : "Forbidden instance number XX must not be used."
- In the INITSHD.LOG an entry similar to :
1 ETQ399 Found usable instance number <XX>.
4 ETQ399 Starting dialog 'ShadowInstNr' at <DATE>.
4EETQ399 Dialogue validator 'ShdInstNrVal?idator' failed with 'Forbidden instance number <XX> must not be used.
Read more...
Product
SAP S/4HANA 1610
Keywords
Forbiden , KBA , BC-UPG-PRP , Upgrade Preparation , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview