Symptom
A user is not able to see the role when creating a job requisition using family and roles but if you proxy the user the Role appears for selection.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Recruiting
- Select Create New
- Go to Job Family and Roles
- Search for the Role you need
- Roles does not appear.
- Proxy as User
- Missing Role Appears
Cause
Issue is caused by a missing translation in the Job Profile for the users language.
Resolution
Update the translation of the job profile.
- Go to Admin Center
- Select Manage Job Profiles
- Select the Family and the Role
- Update the translation of the Title.
- Update the translation for each section.
- Save
The Role should now be visible for the user to select.
Keywords
Cant see role, Job Profile missing , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem
Product
SAP SuccessFactors Recruiting all versions