SAP Knowledge Base Article - Public

2887253 - Java error while trying to create a instructor for Webex


Right after setting Webex integration and while testing instructor creation, the following error is received: no protocol:


SAP SuccessFactors Learning

Reproducing the Issue

  1. After going to LMS Admin go to Learning > Instructors > Add new;
  2. Provide the instructor information, including VLS settings;
  3. Click to Add and notice the error message


This happens when the URLs set as <xml_api_address> and <url_api_address> are missing https://.


Please include https:// on the URLs for the mentioned settings and you should no longer receive the error.

If it persists, please engage a certified Partner, Professional Services or the provider to review the implementation settings.


vls, webex, lms , sap, instructor, java, error, creation, schedule offering , KBA , LOD-SF-LMS-VLS , Virtual Learning System , Problem


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