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SAP Knowledge Base Article - PreviewSymptom
In a Ticket with a Registered Product, the Customer field can be updated to a different one not associated with the Registered Product. The system does not raise an error.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins 2020 ; SAP Cloud for Customer core applications 2011
Keywords
Registered Product, Customer, Change, Modify, Ticket , KBA , registered product , LOD-CRM-SRP , Service Request Processing , LOD-LE-IBA-IPO , Installation Point , Problem
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