Symptom
Apprentice objects does not get reflected after enabling apprentice management
Environment
SAP SuccessFactors Employee Central
SAP SuccessFactors HXM Suite
Reproducing the Issue
After enabling Apprentice Management in Company Settings. Objects related to Apprentice management does not get reflected in Configure Object Definition
Cause
Inconsistencies can sometimes occur when changes are made to MDF objects
Resolution
If the changes made to the MDF Objects are not correctly reflected in the instance, clearing the MDF cache is recommended.
For customers:
To clear the Metadata Cache go to:
- Admin Center
- OData API Metadata Refresh and Export
- Refresh Metadata Cache*
*If this is not a visible option in Admin Center, then you will need to permission it via RBP. The tool is found under the permission category Manage Integration Tools.
For Partners and Customer Support:
To clear the MDF Cache via Provisioning go to:
- Provisioning
- Under "MDF Cache Tool" click "Clear Cache" link
- Click "Click to clear cache" button
Next Steps:
If the above steps do not resolve the issue, the feature must be disabled and re-enabled via Provisioning
See Also
apprentice, configure object definition, event type
Keywords
KBA , LOD-SF-EC-APM , Apprentice Management , Problem