SAP Knowledge Base Article - Public

2887343 - Unable to view apprentice related objects after enabling apprentice management

Symptom

Apprentice objects does not get reflected after enabling apprentice management

Environment

SAP SuccessFactors Employee Central

SAP SuccessFactors HXM Suite

Reproducing the Issue

After enabling Apprentice Management in Company Settings. Objects related to Apprentice management does not get reflected in Configure Object Definition

Cause

Inconsistencies can sometimes occur when changes are made to MDF objects

Resolution

If the changes made to the MDF Objects are not correctly reflected in the instance, clearing the MDF cache is recommended.

For customers:

To clear the Metadata Cache go to:

  1. Admin Center
  2. OData API Metadata Refresh and Export
  3. Refresh Metadata Cache*

*If this is not a visible option in Admin Center, then you will need to permission it via RBP. The tool is found under the permission category Manage Integration Tools.

For Partners and Customer Support:

To clear the MDF Cache via Provisioning go to:

  1. Provisioning
  2. Under "MDF Cache Tool" click "Clear Cache" link
  3. Click "Click to clear cache" button

Next Steps: 

If the above steps do not resolve the issue, the feature must be disabled and re-enabled via Provisioning

See Also

apprentice, configure object definition, event type

Keywords

KBA , LOD-SF-EC-APM , Apprentice Management , Problem

Product

SAP SuccessFactors Employee Central all versions