Symptom
You would like to understand how the E-Mail field in the Account Details section of a Service Ticket is determined.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
E-mail, Field, Account, Account Details, Ticket, Service, C4C, Cloud for Customer, Customer, , KBA , LOD-CRM-SRP , Service Request Processing , How To
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