SAP Knowledge Base Article - Preview

2887948 - Replacement material entered in return order, but SDF created with returned material instead of replacement material

Symptom

In the ARM return order you get certain material back from your customer (like material 'AAA') and you enter to the returns tab another material as replacement material (like material 'BBB').
But still the generated subsequent delivery free-of-charge (SDF) document is created with the returned material ('AAA') instead of the intended replcement material ('BBB').


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Environment

Advanced Return Management (LO-ARM)

Product

SAP S/4HANA all versions ; SAP enhancement package 4 for SAP ERP 6.0 ; SAP enhancement package 5 for SAP ERP 6.0 ; SAP enhancement package 6 for SAP ERP 6.0 ; SAP enhancement package 7 for SAP ERP 6.0 ; SAP enhancement package 8 for SAP ERP 6.0 ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

SDF replacement material  REPLACE_MATNR , KBA , LO-ARM-SD , Sales , LO-ARM , Advanced Returns Management , Problem

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