Symptom
When you user activity in Onboarding Process for Onboarding like Assign a buddy, Recommended People etc., the Assigned User name does not display in the useful link tile section.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Login to Instance and Open the New Hire Activity from the Dashboard.
- Go to Assign Buddy and Assign the User and Complete the task.
- Login as New Hire and Click on Useful links Tile.
- Notice that Assign Buddy will not show the User Name that was assigned.
**Same thing happen with other activities as well.
Cause
Right Internal User was not added as the Buddy or in Schedule a Meeting section
Resolution
- Please check whether the assigned user is admin user?
- If so, this is expected behavior. We need to assign a proper internal user who has all the data in EC (properly converted internal EC user).
- Then this issue will be resolved.
**Means You need to select the user from Search option and not use the user list comes when you open the assign a buddy link.
Keywords
ONB 2.0, Assign a buddy, Onboarding process, OBX, Useful Contact lists , KBA , LOD-SF-OBX-DBD , Dashboard , Problem
Product
SAP SuccessFactors HXM Core 1911