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SAP Knowledge Base Article - PreviewSymptom
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
When a Related Ticket is being created from an Existing Ticket, his Items are displaying the Serial ID Marked with the Main Indicator (from the Item Registered Product).
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Item; Copy; Serial ID; Different; , KBA , LOD-CRM-SRP , Service Request Processing , How To
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