SAP Knowledge Base Article - Public

2889192 - Approval Task Is Not Sent To The Approver of The Project

Symptom

  • As an employee, you cancelled a time recording for a project. 
  • As an approver, this approval task is not sent to you.

Environment

SAP Business By Design

Reproducing the Issue

  1. Log in as approver
  2. Go to Project Management work center
  3. Click on Approvals view
  4. Note: Approval task is not listed.

Cause

The reason why the approval task is not sent is that the cancellation is not released.

  • Before releasing the cancelled time recording, the status is Pending Cancellation. The approval task is not sent to Project Management work center > Approvals view. 
  • After releasing the cancelled time recording, the status changes to Cancellation in Approval. The approval task is sent to Project Management work center > Approvals view. 

Resolution

  1. Log in as employee
  2. Go to Self-Service Overview
  3. Click on Edit Time Sheet
  4. Select the cancelled time recording
  5. Click on Release

See Also

2526263 - Approval Task isn't Sent to Person Responsible of the Project Task

Keywords

Genehmigungsaufgabe nicht sichtbar, Projektverantwortlicher, Stornierungsaufgabe, cancellation of recorded time, approval task, pending cancellation, cancellation in approval, project responsible, approver, approval task not visible, , KBA , SRD-HR-TLM , Time and Labour Management , Problem

Product

SAP Business ByDesign all versions