SAP Knowledge Base Article - Preview

2889234 - Unable to close support incidents - SAP ONE Support Launchpad

Symptom

  • No longer able to close an incident
  • Cannot close a support incident
  • Lost authorizations to close incidents in the portal
  • Could close incidents in the past now cannot
  • I do not have authorization to close the SAP OSS incident


Read more...

Environment

SAP ONE Support Launchpad

Keywords

KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-USR , User Administration , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.