Symptom
The tri-state checkbox External Transactions is not working as expected in Payment Monitor work center view.
Environment
SAP Business ByDesign 2002
Reproducing the Issue
- Go to the Payment Management or Liquidity Management work center.
- Go to the Payment Monitor view.
- Select show-list Payments In Transfer.
- Click Open Advanced Filter icon.
- Notice that the External Transactions checkbox is fully marked/painted.
- Click Go button.
- Notice that the number of payments is, for example, 500.
- Untick the External Transactions, by clicking one time over it.
- Click Go.
- Notice number of payments is still 500.
- Tick the External Transactions, by clicking one time over it.
- Notice that the number of payments is different now, for example, 1000.
- Now, fully mark/paint the External Transactions checkbox, by clicking one time over it.
- Click Go.
- Notice that the number of payments is again different. Now it is the sum of non-external transactions with external transactions: 500 + 1000 = 1500. Now the number is correct.
Cause
The tri-state checkbox is supposed to work as follows:
Fully marked: both external transaction payments and non-external transaction payments are considered.
Ticked: Only external transaction payments are considered.
Empty: Only non-external transaction payments are considered.
During the initial screen load, when the checkbox is fully marked/painted, the system is not able to properly sum external transactions and non-external transactions, and that's why it displays a wrong number of payments.
Resolution
This is currently a product limitation.
As a workaround, the checkbox should be clicked three times and then the Go button clicked. In this way a proper page load takes place.
First time: changes from fully marked/painted to empty
Second time: changes from empty to ticked
Third time: changes from ticked to fully marked/painted again
Keywords
external transactions; payment monitor; checkbox; limitation , KBA , external transactions , payment monitor , limitation , checkbox , SRD-FIN-MOP , Payment Management , Product Enhancement