Symptom
View Profile button/link in RMK Career Site not working properly.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Marketing (RMK)
Reproducing the Issue
- Go to RMK Career Site;
- Click View Profile at the right-most top of the screen;
- Page keeps on loading and does not redirect to RCM Account Creation page.
Cause
The possible root cause is that the Candidate Account Simplification is disabled in Provisioning > Company Settings.
Resolution
Reach out to your implementation partner to review the Provisioning settings related to Candidate Account Simplification. If you don't have a partner engaged, please submit an case to Product Support.
See Also
2692743 - Candidate Account Simplification (CAS) - Recruiting Management / Recruiting Marketing
Keywords
View Profile, Candidate Account Simplification, CAS, RMK , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem