SAP Knowledge Base Article - Public

2890020 - Getting error when trying to post on StepStone job boards galaxy - Recruiting Posting

Symptom

  • I'm trying to create a job posting to publish my offer on StepStone job boards galaxy but I can't validate my posting in the last step.
  • I posted my job on StepStone galaxy job boards, but it's not published.

“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“

Environment

SAP SuccessFactors Recruiting Posting

Reproducing the Issue

  • I create a new job posting
  • On step 1, I select one or several job boards which are part of the StepStone Galaxy (Sourcéa, MarketVente, AdminCompta, Jobtech, jobingénieur and Technicien.com), without selecting the main job board StepStone.
  • I fill all the fields required in step 2.
  • I can't validate step 3 to finalize the job posting creation or I can validate it, but the job is not published.

Cause

Your main job board StepStone is running out of credits or has a configuration error. 
To be able to post of StepStone job boards galaxy (Sourcéa, MarketVente, AdminCompta, Jobtech, jobingénieur and Technicien.com), you must have credits allocated to the main job board StepStone and StepStone connection needs to be working.

Resolution

Make sure by contacting StepStone that you actually have remaining credits and correct credentials for their main job board StepStone, and update your StepStone credits counter on Recruiting Posting.


In addition, when setting up your StepStone pack in "Manage Recruiting Posting", you have to link StepStone to all the other job boards you are using:

Manage Recruiting Posting.png

Associated job boards.png

No matter how many galaxy job boards you will select when creating on offer, only 1 StepStone credit will be used. 
This will prevent you to have no credits on StepStone and select other job boards from its galaxy anyway.

If StepStone system returns an error message, jobs will not be published on any StepStone galaxy job board.

Keywords

Recruiting Posting, StepStone galaxy, job board, credits, rpo, configuration, error, not published , KBA , LOD-SF-RPO-CRE , Credits/Slots Management , LOD-SF-RPO-JOB , Job Offer not to be found/ to be removed to Job Boards , Problem

Product

SAP SuccessFactors Recruiting Posting all versions