SAP Knowledge Base Article - Public

2890075 - Cannot Update Tax Country of an Over-The-Counter Sale Using Web Service

Symptom

You are trying to update the tax country information of an Over-The-Counter Sale document using the Manageoverthecountersalereques service, however the information is not being updated.

Environment

SAP Business ByDesign

Cause

The service does not have the provision to pass tax country from an external request for the Over-The-Counter. This is only available for Customer Invoice Request.

Resolution

This is the standard behavior of the system.

An alternative option may be to check the SAP Customer Influence Platform to submit an idea: https://influence.sap.com/SAPByDesign

Keywords

Over-The-Counter, Sale, Web Service, Tax Country , KBA , AP-CI-CI , Customer Invoice , How To

Product

SAP Business ByDesign all versions