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2890281 - ASE crash after error 8211 due to spinlock dbt_defpipebufgpspin - SAP ASE 16.0

Symptom

  • ASE crash due to sequence of
    • Error 8211 "Mismatch found between the name and id descriptor hash table"
    • Followed by a signal 11 or timeslice at address des_checkpoint, which may be seen immediately or hours after the 8211 error
    • The spid hitting the timeslice is holding spinlock dbt_defpipebufgpspin

  • ASE errorlog entries include:

    • Error: 8211, Severity: 26, State: 1
      Mismatch found between the name and id descriptor hash table for table 'b2b_account_mapping', objid = 418266410. Descriptor hashed by name = 0x0 and hashed by id = 0x3562bf40.

    • timeslice -501, current process infected at 0000000000D37BAC (des_checkpoint+ 0x741bdc)

      or

    • Current process (0x53002a) infected with signal 11 (SIGSEGV)
      Address 0x0x0000000001dcde7e (des_checkpoint+0x52e), siginfo (code, address) = (1, 0x0xfffffffffffffdd2)

    • The timeslice or signal 11 is followed by a stack trace which can vary but typically include some of the following:

      des_checkpoint
      checkpoint
      dmpx_truncatemain
      ckpt_process_dbs
      ckptworker
      des_checkpoint_flush_sysstats
      sysstats_hk_flushstats 

    • ASE crashes as the spid that hits the timeslice is holding spinlock dbt_defpipebufgpspin with log entries showing:

      Spinlocks held by kpid 61407701
      Spinlock Dbtable->dbt_defpipebufgpspin at address 0x000000015222c500 owned by 61407701

    • Note: A complete stack trace example is available under Attachments, but other variations are possible.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0
  • SAP Adaptive Server Enterprise Cluster Edition (ASE CE) 16.0

Product

SAP Adaptive Server Enterprise 16.0 ; SAP Adaptive Server Enterprise 16.0 Cluster Edition

Keywords

Sybase, ASEServer, SAPASE, dataserver, timeslice, checkpoint, CR820500, CR#820500, 820500, stacktrace , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-SYB-ASE-CE , ASE Cluster Edition (Standalone) , Known Error

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