2890751 - Language ABC Already Exists Error in Workflow Rule

Users are experiencing the error message Language ABC Already Exists when trying to activate a workflow rule.

SAP Sales/Service Cloud

1. Navigate to Administrator work center.
2. Navigate to Workflow Rule work center view.
3. Open your workflow rule.
4. Navigate to Step 3.
5. Select the subject of the workflow rule.
6. Click Next.
7. See the error Language ABC Already Exists or the error Subject already exist in English.

This error message is displayed when there is a inconsistency in the backend of the system, where the Subject is being filled even though there are no templates being uploaded in the workflow rule.

If you face such issue, please raise a case reporting this issue and forward it to component LOD-CRM-WKF for further analysis.

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