2890896 - Members not found in Dynamic Target Group with Address Condition

You have a Dynamic Target Group with the country in the determination and you notice that the relevant members are not being added.

SAP Sales Cloud

Prerequisite: Dynamic Target Group with determination condition = country XYZ (XYZ represents a country); Account ABC (ABC represents the name of an account) with address in country XYZ.

Check the Target Group after the determination run and find that Account ABC is not listed in the Members facet.

The country XYZ is not in the main address hence the run does not find it.

Please make address with the country XYZ the main address of the Account ABC for the determination to work.

dynamic target group, determination, members, address, country , KBA , LOD-CRM-MKT-TG , Target Groups , Problem

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions