SAP Knowledge Base Article - Preview

2891275 - IAS: Sorry, but you are currently not authorized for access

Symptom

  • SAML 2.0 authentication when using SAP Cloud Platform Identity Authentication Service (IAS) fails and a similar error to below is recorded:

**************************************
Sorry, but you are currently not authorized for access
**************************************

Screenshot of the error:

            IAS error.png

  • The Troubleshooting log is showing one the following error. This log is viewable only in IAS administration console.

cause=rbaRulesCheckFailure, message="Denied by RBA rules" or "Authentication error.User not found: xxx Caused by: Could not find user <e-mail> in mongo DB."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Cloud Platform Identity Authentication Service

Product

SAP Business Technology Platform all versions ; SAP Cloud Identity Services all versions ; SAP Integrated Business Planning 1808 ; SAP Integrated Business Planning 1911

Keywords

sso single-sign-on login.failed artifact JAVA Service Provider SP Identity Provider IdP Issue Instant is not valid SAP Production ABAP R/3 ERP SRM CRM ERP PPM SEM APO XI PI PORTAL Test development QA SAML 2.0 SAML2Assertion Warning saml2.sp.ResponseValidationService SAML2Assertion Service Provider SAMLREQUEST RBA, Identity federation, guided answers, SCP, platform, authorised
, KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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