SAP Knowledge Base Article - Public

2891327 - Service user cannot be selected in Update process flows - Onboarding 2.0

Symptom

When you try to select a service user in Update Process flows for Onboarding 2.0 and Offboarding 2.0, you got an error message as below image.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  

Environment

SAP Successfactors Onboarding 2.0

Reproducing the Issue

  1. Go to Admin Center > Update Process flows for Onboarding 2.0 and Offboarding 2.0;
  2. Required features/permissions are not enabled.

Cause

You user does not have enough permissions for the feature Update Process flows for Onboarding 2.0 and Offboarding 2.0.

Resolution

  1. Assign the permission "Administrate Onboarding 2.0 or Offboarding 2.0 Content";
  2. Assign the permission "Deploy process definition", this permission is available under Manage Business Process engine category in RBP.

Keywords

Update, process, flows, required, features, permissions, not, enabled  , KBA , LOD-SF-OBX-ADM , Admin UI , Problem

Product

SAP SuccessFactors Onboarding all versions