SAP Knowledge Base Article - Public

2891717 - Unassigned tasks related to shopping carts of an employee who left the organisation

Symptom

If you have actions to be taken on Shopping carts of an employee who left organisation.

How to assign shopping cart to a different employee.

Unable assign the shopping cart task to an Employee under Application and User Management work center-> Business task management.

Environment

SAP Business ByDesign

Resolution

  1. Go to the Application and User Management work center
  2. Go to the Task Distribution view
  3. Go to the Shopping Cart Management view
  4. Select the relevant Shopping Cart ID and select Assign To
  5. Search for desired employee and Save

See Also

2675644 - Error Appears While Trying to Assign the Shopping Cart to Another Employee

Keywords

 Shopping cart, shopping cart management, , KBA , AP-REQ-IR , Internal Request , Problem

Product

SAP Business ByDesign all versions