2891737 - Field in External Requests is not Populated when Mandatory Pre-Fill is checked

• When checking Mandatory Pre-fill (located in System Admin-> Configuration -> External Request -> Section A), any option select (Check mark) both Display and Mandatory Prefill for a field such as "Position Title".
• After doing so, when going to the form the "Position Title" is not automatically populated with the user's position.

SAP SuccessFactors Learning

• Mandatory and Pre-Fill are two separate Columns.
• Though, they can look like they are the same column at times.

• Pre-Fill will only work for those rows that have the Dropdown Menu.
• Mandatory does not mean it will pre-populate.

SF, success factors, lms, not working, not showing, empty, blank. , KBA , LOD-SF-LMS-EXT , Sites and External Users , Problem